https://www.skillzme.com/community/adobe-creative-cloud/ Skillz Middle East Discussion Board en-US Sat, 13 Jun 2026 04:59:30 +0000 wpForo 60 https://www.skillzme.com/community/adobe-creative-cloud/uninstall-the-creative-cloud-desktop-app-silently-enterprise-only-2/ Sun, 22 Nov 2020 16:34:58 +0000 Note: Ensure that all your files are already synced before you run the uninstaller. Files that are not synced to your Creative Cloud account could be potentially lost. Follow the steps below to silently uninstall Creative Cloud desktop app from SCCM. 1. Create a folder on the machine which has SCCM server and place the Creative Cloud Uninstaller executable in it. You can pick the executable from any machine which has the latest Creative Cloud desktop app installed. The executable is located at: - Windows: C:Program Files (x86)AdobeAdobe Creative CloudUtilsCreative Cloud Uninstaller.exe - macOS: /Applications/Utilities/Adobe Creative Cloud/Utils/Creative Cloud Uninstaller.app/Contents/MacOS/Creative Cloud Uninstaller 2. Create a new package and use the folder created in the above step as the source. 3. Create a program and use the Creative Cloud Uninstaller.exe –u command to uninstall Creative Cloud desktop app. 4. Run this program from distribution point on all the client machines where you want to uninstall the Creative Cloud desktop app. NOTE: The Creative Cloud desktop app can only be uninstalled if all Creative Cloud apps (such as Photoshop, Illustrator, and Premiere Pro) have already been uninstalled from the system.]]> Creative Cloud Dieter https://www.skillzme.com/community/adobe-creative-cloud/uninstall-the-creative-cloud-desktop-app-silently-enterprise-only-2/ https://www.skillzme.com/community/adobe-creative-cloud/uninstall-the-creative-cloud-desktop-app/ Sun, 22 Nov 2020 16:31:40 +0000 Why do I need to uninstall the Creative Cloud desktop app? Adobe strongly recommends that you do not uninstall the Creative Cloud desktop app. However, in certain scenarios like a corrupted Creative Cloud desktop app, or problems installing some Creative Cloud apps, you can uninstall the Creative Cloud desktop app. For example, you may receive the following error message while updating the Creative Cloud desktop app: Creative Cloud desktop failed to update. (Error Code: 2) If you are seeing this error, follow the steps below to uninstall and then reinstall the Creative Cloud desktop app: NOTE: If you need to uninstall the Creative Cloud desktop app, download and run the uninstallation tool appropriate for your operating system. You will need administrative privileges to complete the uninstallation. Uninstall the Creative Cloud desktop app on Windows Note: Ensure that all your files are already synced before you run the uninstaller. Files that are not synced to your Creative Cloud account could be potentially lost. Download the Creative Cloud desktop app uninstaller (latest version) 1. Download the ZIP file containing the executable uninstaller. Get file Creative Cloud desktop app uninstaller (latest version) 2. Extract Creative Cloud Uninstaller.zip. 3. Run the executable installer file, Creative Cloud Uninstaller.exe. 4. The installer prompts you to confirm that you want to uninstall the Creative Cloud desktop app. Review the message and click Uninstall. 5. The uninstaller removes the app from your computer and displays a confirmation message. Click Close. 6. Download and install the Creative Cloud desktop app. If you have any questions about the installation process, see Download your Creative Cloud apps. Uninstall the Creative Cloud desktop app on Mac Note: Ensure that all your files are already synced before you run the uninstaller. Files that are not synced to your Creative Cloud account could be potentially lost. Download the Creative Cloud desktop app uninstaller (latest version) 1. Download the zip file and extract its contents. Get file Creative Cloud desktop app uninstaller (latest version) 2. Run the installer file Creative Cloud Uninstaller.app. 3. Depending upon your security settings, you may receive a warning to open the uninstaller from the mounted DMG file. Click Open to continue. 4. The installer prompts you to confirm that you want to uninstall the Creative Cloud desktop app. Review the message and click Uninstall. 5. The uninstaller removes the app from your computer and displays a confirmation message. Click Close. 6. Download and install the Creative Cloud desktop app. If you have any questions about the installation process, see Download your Creative Cloud apps.]]> Creative Cloud Dieter https://www.skillzme.com/community/adobe-creative-cloud/uninstall-the-creative-cloud-desktop-app/ https://www.skillzme.com/community/adobe-creative-cloud/fix-connectivity-issues-for-adobe-apps/ Thu, 12 May 2016 16:19:16 +0000 1. Check your Internet connection. You require an Internet connection to download and update apps. Verify that you are connected to the Internet and click Retry. 2. Configure your software firewall. Software firewalls restrict access to your computer. Some software firewalls prompt you when a program attempts to access the Internet. Users have reported instances where software/hardware firewall settings caused download errors to occur. The most common error associated with this issue is error 205. Other errors could result due to the firewall’s configuration. - If f prompted, allow the Creative Cloud desktop app to access the Internet. - If you are not prompted, disable software firewalls temporarily to determine whether they are preventing Internet access. See your firewall software documentation for help. NOTE: If you can’t locate the documentation to temporarily disable the software firewall, disable startup items and services. This should disable most software firewalls. For specific instructions on how to disable startup items and services, select your operating system from the list below: Windows XP Windows 8/7/Vista Mac OS X 3. Temporarily disable antivirus software. Temporarily disable the antivirus software. See your antivirus documentation for information on temporarily disabling virus check. 4. Configure hardware firewalls or proxies. Many organizations use a hardware firewall and proxy server that can prevent software from accessing an outside server. A hardware solution applies to all computers within the corporate network. Most home networks don't use hardware firewall or proxy technology. a. Contact your company’s IT department to obtain firewall or proxy information. b. Configure your browser with proxy or firewall information. c. Configure your corporate firewall to bypass the servers. The following servers are accessed: - ccmdl.adobe.com:80 - swupmf.adobe.com:80 - swupdl.adobe.com:80 5. Try a different Internet connection. If you are connected via WiFi, try a wired connection. If you are connected via a wired connection, then try a different cable. Resolve connection errors Fix errors installing Creative Cloud apps]]> Creative Cloud Dieter https://www.skillzme.com/community/adobe-creative-cloud/fix-connectivity-issues-for-adobe-apps/