DOCUMENT MANAGEMENT
OpenText Content Management (Extended ECM)
Connect knowledge to business processes with enterprise content management solutions.
OpenText™ Content Management (Extended ECM) is a powerful tool that securely manages the entire information lifecycle by seamlessly integrating with leading enterprise applications like SAP®, Microsoft® 365, Salesforce, and SAP SuccessFactors®.
By uniting content with processes, OpenText Extended ECM ensures timely access to critical information, enhances decision-making, and boosts operational efficiency.
*OpenText™ Extended ECM is now OpenText™ Content Management
310% ROI achieved in just three years!
Download the Forrester Total Economic Impact™ of OpenText Content Services Private Cloud Platforms study and discover cost savings and business benefits for your modernization strategy. 
What is OpenText Extended ECM?
OpenText Extended ECM is an enterprise content management (ECM) platform that focuses on securely managing information throughout its lifecycle by integrating with other enterprise applications like SAP, Microsoft 365, and Salesforce. It aims to streamline business processes by connecting content and workflows, improving decision-making, and boosting operational efficiency.
Your Return On Investment (ROI) through Integration
OpenText™ Content Management (Extended ECM) integrates business content with leading ERP, CRM, HCM applications, seamlessly connecting people with information and accelerating end-to-end business.
The OpenText™ Content Management CE 25.2 release introduces practical enhancements across user experience, intelligent automation, document control, and integration with enterprise applications. These updates are designed to give administrators more control, improve system performance, and reduce effort in managing content-intensive operations.
Introducing OpenText Content Management for Guidewire
OpenText Content Management for Guidewire delivers seamless content integration for cloud deployments of Guidewire PolicyCenter and ClaimCenter and the documentation that drives insurance operations. By embedding content directly into the Guidewire interface, users can intuitively access and manage documents, correspondence, and case-related information without leaving the system they use every day.
With this solution, insurers gain a single source of truth across business-critical processes—from first notice of loss to final resolution. Claims handlers and underwriters can upload, retrieve, and view documents directly from Guidewire, ensuring every interaction is supported by accurate, current information.
How OpenText Content Management can benefit businesses
Explore how connected content management platforms are transforming the Information Management landscape. See how connected content platforms are revolutionizing the future of Information Management.
 Increase User Adoption and Productivity
Empower users to work within their familiar business applications while gaining a complete, 360-degree view of content and related processes—all from a single, unified interface.
 Foster Collaboration and Enable Informed Decisions
Unify knowledge from Microsoft Teams, business applications, and your integrated content management system to gain deeper insights into product, customer, supplier, and asset performance.
 Boost Efficiency and Drive Operational Excellence
Automate routine tasks, streamline access to information, and enhance collaboration to maximize productivity—both within enterprise process applications and your enterprise content management system.
 Reduce Risk and Strengthen Content Governance
Leverage automated classification and metadata—applied within processes and in the context of related business objects—to minimize user errors and ensure consistent compliance.
 Deploy Anywhere, Without Limits
Leverage cloud-native software that runs seamlessly on-premises, in hybrid environments, or in private clouds – while extending capabilities through multi-tenant SaaS applications.
OpenText Enterprise Content Management has a long-standing legacy in the industry. Over time, it has consolidated leading solutions, including Dell EMC’s Enterprise Content Division (ECD) with Documentum product, into a unified, powerful suite that combines information management, process automation, and document management in a single platform.
Download an overview of the ECM system.
– Dr.Dieter Hovorka, CTO & Co-founder Skillz
OpenText Content Management – Overview
Document Management
Securely capture, index, organize, store, and track documents throughout their lifecycle. Improve employee productivity, reduce storage costs, ensure compliance with corporate mandates, and strengthen information governance through effective document control and automated disposition.
Enterprise Applications Integration
Break down information silos and enable seamless information flow across business processes by integrating with leading enterprise applications such as SAP®, SAP® SuccessFactors, Salesforce, Microsoft® 365, and Microsoft® Dynamics.
Content Applications, Workflow, and Automation
Reduce reliance on multiple point solutions with a flexible, configurable framework that automates manual and low-value tasks—freeing up valuable resources to focus on strategic business objectives.
Business workspaces
Provides fast, simple-to-digest access to pertinent information and pre-built templates to quickly create new workspaces that organize content, data, people, and tasks related to a project, case, or specific business goal.
Governance and Protection
Ensure compliance and reduce risk with a structured, automated, and transparent approach to managing the entire information lifecycle—from creation through to final disposition.
Business Process Library
Accelerate implementation with pre-configured, ready-to-deploy solutions that streamline setup, boost productivity, and deliver faster time to value.
Generative AI
Integrate the power of generative AI and large language models (LLMs) into OpenText Content Management, enabling chat-based conversational search, advanced content discovery, summarization, and translation—making information effortlessly accessible to employees.
Comprehensive integrations
Integrates with market-leading applications and solutions like SAP and Salesforce and allows the platform to extend to other OpenText capabilities, such as OpenText Digital Asset Management (DAM) and OpenText Web CMS (TeamSite).
Quick and powerful editing without any desktop clients
Crop images using intelligent recommendations or manually with the Smart Compose feature in Adaptive Media Delivery (AMD).
Adaptive Media Delivery is a core component of OpenText Digital Asset Management, designed to efficiently manage and deliver all creative media files used in customer engagement across digital channels.
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