Having immediate access to help is often taken for granted until customers around the world need it all at once. Disasters, whether they be pandemic, extreme weather or other disruptions to business and life tend to exacerbate any flaws already lingering in a process.
![AI Chatbots Advantages and Challenges [Infographic]](https://www.skillzme.com/wp-content/uploads/2020/04/hero-image-ai-chatbots-advantages-400x250.jpg)
Let a dream come true, 24×7 customer service, greater capacity to handle customer inquiries, fewer operational expenses, improved customer satisfaction, does this sound like something you want? But with chatbot advantages there comes also challenges which we want to highlight today.
![Customer Satisfaction Surveys: Questions You Can Ask [Infographic]](https://www.skillzme.com/wp-content/uploads/2019/05/Customer-Satisfaction-Surveys-Questions-You-Can-Ask-mp3-image-400x250.jpg)
Consumers today have endless choices about when, how, and where to shop or buy their products and services. Acknowledging your hard-won customers and knowing their needs is key to satisfy them and keep them coming back to purchase from you.
The internet has broadened the visibility of many businesses. Gone are the days when customers...
There’s no doubt that technology has changed the way e-commerce companies do business. With the changes in the logistics and supply chain industry, customers have raised their standards when it comes to online shopping. Same Day delivery seems to be a changing game for the customer shopping experience.
An appealing logo, an influential website, and exemplary customer services can help to ramp up...
![To Bot or Not to Bot? Why Customer Service Chatbots? [Infographic]](https://www.skillzme.com/wp-content/uploads/2018/07/hero-image-customer-service-chatbots-400x250.jpg)
Consumers and companies seem to be on the same page. Customer Service Chatbots are the answer for...
![Customer Relationships in the Age of Technology [Infographic]](https://www.skillzme.com/wp-content/uploads/2018/04/hero-image-creating-meaningful-customer-relationship-400x250.jpg)
Technology can be used to create more positive customer experiences, but many companies fall short...
![Store Customer Service is Key for Retail Success in the Future [Infographic]](https://www.skillzme.com/wp-content/uploads/2018/05/hero-image-retail-400x250.jpg)
Retail and in-store customer service can be seen as twin kids. Both go everywhere together and if...
![Agents-Chatbots Combo, A Beautiful Relationship [Infographic]](https://www.skillzme.com/wp-content/uploads/2017/06/Customer-Service-Agents-and-Chatbots-Infographic1-400x250.jpg)
Chatbots are everywhere these days. Sometimes you may not even know that you're chatting with one....
![Customer Service Goes Social [Infographic]](https://www.skillzme.com/wp-content/uploads/2017/08/Screen-Shot-2017-08-29-at-9.34.30-AM-400x250.jpg)
trending, social and not to mention viral. Going social in this age could be seen as an essential...
![How Phone Calls Can Help Insurance Marketers Increase ROI Today [Infographic]](https://www.skillzme.com/wp-content/uploads/2017/09/Screen-Shot-2017-09-07-at-10.53.18-AM-400x250.jpg)
Shoot for Higher & Quick ROI Today is the best way to optimizing the strategy of the insurance...
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